Social science helps to improve people’s lives by addressing health, education, justice, the economy, and other fields. In particular, it provides tools to effectively measure social dynamics. That is, scientific methods, theories, and other insights about how societies and social relationships work. Social science integrates knowledge about society and the environment, as well as individual agency, the mind, organisations, and community relationships.
The Academy of the Social Sciences in Australia defines social science as a broad range of disciplines “that use systematic methods to understand, describe, educate, predict an influence the social world”:
“Their defining feature is a focus on the social. Social in this context refers to events, objects, rules, patterns and other things that emerge spontaneously or by design when humans interact in groups.”
The social sciences encompass foundational areas, such as sociology and psychology, as well as policy and human services fields, such as social work and business, and interdisciplinary areas that overlap with other traditions, such as the humanities and design.
Table 1: Examples of social science disciplines
Foundational
Sociology
Anthropology
Psychology
Economics
Services
Politics
Business
Social work
International studies
Interdisciplinary
Law
Education
Architecture
Geography
The Academy of the Social Sciences in Australia shows that the social sciences complement the natural sciences and arts and humanities. Social science primarily address human products collectively produced or with collective impact. This includes the way humans organise around economic, political, and cultural systems, and the impact of the natural world and the arts on human populations.

The Academy of the Social Sciences in Australia argues that the social sciences address the societal dynamics that impact our life chances and opportunities:
“Social systems shape our lives. Our education and health, our happiness and our grief, our families and freedoms, our beliefs and expressions. Who we love and how we die, how we can contribute and what gives our lives meaning. How our children are born and how they are raised. Almost everything we do and experience is inherently social.”
Similarly, the Academy of Social Sciences (UK) describes social science as the exploration of “how people, communities and society influence the world around us”:
“It looks at how people behave, examines social, economic and political processes, and understands how and why people interact in the way they do with each other and the environment.”
How does social science work?
The foundation of social science is the development, testing, and application of scientific theories, concepts, and methodologies to understand history, culture, and society, and the human impact on our environment. In other words, social science provides a set of rigorous, peer-reviewed, and evidenced ways of studying social problems.
Many social scientists work in universities and research centres, while others work as applied social scientists in non-academic organisations (such as in policy, consultancy, community services, and so on). Some academics and applied researchers will move between the two settings.
Applied social scientists translate academic studies to answer client questions, while considering what needs to change in order to test the approach with a specific community. For example, applied researchers might need to scale solutions; that is, implement a successful intervention across the state. This might mean tweaking a health study that was initially tested on university students, to re-test the solution in a public hospital, such as taking into consideration its staff, patients, and operational requirements.

Why does social science matter?
In order for humans to make progress in medicine, technology, entrepreneurship and in other spheres, we need to understand how people are influenced by different fields of science and the economy, as well as how they benefit from new and existing innovations.
The United Nations Educational, Scientific and Cultural Organisation (UNESCO) shows how the social sciences contribute to health policies, the environment, justice, and positive governance:
“Social sciences contribute to informed reflection in public life… Social sciences make an important contribution to the public knowledge essential for democratic processes, supporting… accountability, evidence-based evaluation of policies, and the improvement of the quality of decision-making.”


Below are some examples of how we use social science to make positive change:
- Ethical governance
- Ending discrimination
- Bolstering social welfare
- Mitigating climate change
- Improving health programs
- Designing sustainable cities
- Using data to solve problems
- Support for small businesses
- Evaluating government policies
- Safeguards for new technologies
- Conflict negotiation between states

The Academy of the Social Sciences in Australia identifies eight examples of how social science improves our lives:
- Protect and uphold democracy
- Prevent or correct misuse of technology
- Develop effective strategies to preserve the environment
- Improve the fairness and accountability of public institutions
- Identify and address inequality
- Continuously improve education
- Understand and deal with public health problems
- Improve our chances at prosperity and happiness

Social science methods measure impact
Social scientists contribute to enhanced business, policy and communities by using a range of scientific research methodologies, such as surveys, interviews, case studies, audits, and statistical analyses.
In a government, community or business context, social scientists also use ethnography, a suite of observational tools to study individuals and groups interacting in their everyday lives, with the purpose of improving policies and procedures.
Social science is also used in social marketing, the application of commercial strategies in and social science to target complex social problems, and influence behaviours, for the greater social good. For example, to track and improve outcomes, and otherwise improve public information campaigns.
Social science has diverse applications
Social science uses evidence to:
- Plan projects
- Create policies
- Evaluate programs
- Uphold ethical conduct
- Protect human rights
- Improve customer services
- Advocate for vulnerable groups
- Eliminate bias and discrimination
- Monitor corporate accountability
- Stop environmental damage and promote sustainability


Social science shapes policy
Governments see that social science methods are highly useful in drafting social policy and to improve workplace practices. A survey by Jane Tinkler from the London School of Economics finds that 19% of USA policy makers use social science arguments daily in their work; a further 53% use social science a few times daily or at least monthly; and 21% said they use it at least once a year.

Social science improves policy outcomes at the individual, local, state, national, and international levels.
Social science supports individual decisions
At the individual level, social science helps people make better decisions, while addressing structural barriers to services and programs. This includes:
- Supporting professionals in the workplace
- Empowering patients to make informed choices
- Tailoring programs to meet the needs of disadvantaged and at-risk populations.
In the first example below, social science is used to encourage students to sign-up to an education award. In the second example, social science made it easier for farmers and employers affected by drought to enrol in a relief program.
Social science improves local services
Social science helps local government enhance delivery of council services. This includes:
- Delivering projects to improve family, leisure, and wellbeing. E.g. Guidelines for practitioners to support young people experiencing hardship
- Improving services. E.g. Use statistical modelling to estimate population growth, better manage waste collection and parking, maintain local roads as population grows, and safety management
- Planning local infrastructure. E.g. Apply subjective wellbeing measures to monitor building permits, easy access to local shops and public transport, and sustainability of open spaces
- Optimising use of cultural and recreational facilities. E.g. Community consultation, surveys, and focus groups to understand community needs.
In the first example below, social science can improve neighbourhood health initiatives through culturally relevant approaches. In the second example, social science helped community organisations to fulfil safety planning regulations.
Social science makes state programs more effective
For state government, social science can assist in delivering public health, education, transport, and justice programs. This includes:
- Collecting data to anticipate the evolving needs of state institutions and infrastructure as technology evolves, such as schools, hospitals, state roads, and railways
- Audit the readiness of utility providers to face climate change, such as electricity and water supplies
- Develop better ways to protect agriculture, forests, and other environmental resources
- Monitor compliance and resourcing of emergency services
- Reforming the criminal justice system, including policing and prisons
- Designing better tools to respond to consumer affairs.
In the first example below, social science is used to improve communications, to encourage busy medical practitioners to make referrals to a new health service. In the second example, social science is used to evaluate environmental, health, and safety in emergency services.
Social science enhances national governance
At the national level, social science can address policy issues, laws, and governance reforms. This includes:
- Demonstrating gaps and opportunities in social policies, such as postal services, telecommunications, cyber security
- Evaluating economic growth, including employment conditions, taxation, and efficiency of economic regulation
- Making recommendations to improve social welfare
- Providing policy advice on international trade and commerce
- Analysing population planning, including immigration statistics and the census
- Developing measures of progress, such as tracking policy failure on First Peoples outcomes (e.g. Closing the Gap).
In the first example below, social science is used to tackle racial inequality in national public health responses. In the second example, social science connects how national economic policies impact individual behaviour.
Social science transforms international cooperation
At the international level, social science shapes global security, human rights, regional cooperation, and the enforcement of treaties. This includes:
- Monitoring implementation of international protocols and conventions, such as the Universal Declaration of Human Rights, and the 1948 Genocide Convention (Convention on the Prevention and Punishment of the Crime of Genocide)
- Measuring and mitigating global influences of corporations and administrations
- Making recommendations to enforce equitable trade and sanctions
- Implementing clear frameworks to ensure environmental protections and sustainable development
- Providing accountability guidelines to stop war and political violence
- Increasing transparency on international obligations and responsibilities, such as foreign aid, and the protection of refugees and asylum seekers
Social science improves business
Social science aids executive governance to improve workplace culture, and how to make the most of everyone’s skills. Social science also helps organisations to think critically about gaps in services. This includes:
- Assisting executives and senior leaders to improve communication
- Consulting with managers to improve accessibility, such as workplace accommodations, flexible work, and mental health
- Helping entrepreneurs to examine social influences on their careers and client relations
- Delivering training on equity, diversity, and inclusion, to ensure everyone knows their rights and responsibilities
- Implementing practical changes to advance empathetic leadership, and improve morale through more meaningful work
- Examining customer services and making recommendations to enhance policies and processes
- Review and enhance workplace procedures, including recruitment and promotions, and corporate programs.
In the first example below, social science is used to improve sign-up to an employment program. In the second example, social science improves business websites and forms, to make information and services easy to navigate.
Social science informs social media
Social science supports organisations to design and implement social media policies. Social science also ensures businesses use communication campaigns more effectively to reach their customers. This includes:
- Writing policies so that leaders and staff are aware of their legal responsibilities, including for posting online, as well as for auditing, and record-keeping
- Helping organisations to find their corporate “voice” on social platforms to connect with their unique audience
- Crafting and testing social media campaigns to positively change consumer behaviour.
In the example below, social science provides tips for organisations on how to improve their social media.
Social science boosts public communication
Social science provides theories to influence public awareness, as well as scientific theories to test and track ongoing behaviour change. This includes:
- Designing campaigns for target audiences, including hard-to-reach and vulnerable groups
- Planning and evaluating marketing campaigns
- Capturing long-term reforms beyond surveys and focus groups.
In the first example below, social science demonstrates how to create public campaigns that measure behaviour change. The second example shows how to effectively communicate with community audiences. The final example shows how social science research improves social marketing campaigns for vulnerable consumers.


Citation
Zuleyka Zevallos (2026) ‘What is Social Science?,’ Social Science Insights, https://socialscienceinsights.com/what-is-social-science/. Online resource first published 27 March, 2014. Last updated 30 August 2026.
Notes
This is an evolving resource. It was last updated on 30 August 2026.
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