Two white women and a man stand at the edge of a cliff. One of them points into the distancce while the other takes a photo with her phone

Measuring Public Information Campaigns

Social norms are often used in public information campaigns by government, however, behavioural change is not always adequately measured. Social science can help marketers, decision-makers, and businesses to effectively use social norms to change behaviour. Below are two case studies on the environment and health.

  • Four diverse young workers sit around a table looking at documents and a laptop. Title reads: Measuring Public Information Campaigns
  • Four diverse people stand in a row looking at their phones, smiling, against an orange wall. Title reads: media campaigns
  • Two white women and a man stand at the edge of a cliff. One of them points into the distancce while the other takes a photo with her phone. Title reads: E.g. Environment
  • A diverse group of young women stand indoors in a tight circle, laughing
  • A group of Black women in hijab laugh while sitting in two rows. One of them fixes her friend's hijab
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How to Encourage Community Change

How can you use social science to encourage communities to change collective behaviours? We cover how to identify a behaviour that needs to change, how to target the key audience, how to encourage change, and the best mode of communication to reach the intended community. The provided check list will help you communicate effectively with local communities.

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Encouraging Referrals

This post provides tips for improving public health communications. I show examples from studies that encouraged doctors to comply with health guidelines. I discuss a case study of a health organisation that sought to increase patient referrals to a free treatment program.

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Two men stand on cracked land, one of them kneels touching the ground, the other stands looking to the distance

Emergency Disaster Support

How can you encourage your customers to take up free support services? We look at how to get employers and workers to complete a survey sent via SMS, and sign-up for emergency disaster relief.

Man wearing a hat stands in a middle of a barren field in New South Wales
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How to Improve Services for Vulnerable Clients

Governments and companies provide a range of free services to improve the lives of vulnerable clients, yet few people take these up. Below is an overview of why this happens and how to improve take-up of life-saving services.  

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Using Social Science to Address Injustice

Social science was used in a state inquiry into social injustice. This includes a review of information services, analysis of policy and program outcomes, and identifying the social and economic impact of racial inequity.

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Enhancing Recruitment of Women

Learn about how applied social science was used in a state project to increase the number of girls and women in trades.

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Messages to Change Behaviour

Here are some tips on how to send effective SMS campaigns.

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Improving Diversity and Inclusion

A project exploring the recruitment experiences of people with disability led to a trial that significantly increased disability awareness training. Here are the lessons that might help other organisations seeking to enhance diversity and inclusion initiatives.

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Supporting Vulnerable Students

Timely, targeted, and informative messages can motivate young workers to continue pursuing their qualifications. Employers can adopt these social science tips to better support students at work.

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