How to Improve Record-Keeping

Organisations can improve their record-keeping by adopting a systematic approach, and using techniques developed through social science research. Discover tips for small businesses and not-for-profit organisations on how to document important decisions, understanding legal obligations, and keeping records safe.

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Emergency Disaster Support

How can you encourage your customers to take up free support services? We look at how to get employers and workers to complete a survey sent via SMS, and sign-up for emergency disaster relief.

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Workplace Compliance

Social science can be used to encourage employers to follow workplace regulations. This post covers how to increase compliance by appealing to social norms, providing practical examples of how to implement new requirements, and by sending timely messages that encourage change.

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Safety Planning

Social science can encourage businesses to comply with safety regulations. This is a case study showing how to encourage community organisations to submit event safety planning information in a timely manner. We cover how to encourage early planning, showing the benefits of complying with safety information requests, targeting messages, and using trusted messengers.

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Increasing Program Applications

This post covers how organisations can get more people to apply to their programs. We break down a case study of how to entice students to apply for an education achievement award. We show how to design an effective message to attract applicants, as well as how to improve the application form and customer experience.

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Using Social Science to Address Injustice

Social science was used in a state inquiry into social injustice. This includes a review of information services, analysis of policy and program outcomes, and identifying the social and economic impact of racial inequity.

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Race and Social Policy

‘Race at Work Within Social Policy,’ has been published in the book, Critical Racial and Decolonial Literacies: Breaking the Silence, edited by Dr Debbie Bargallie and Dr Nilmini Fernando. This book chapter demonstrates how inadequate racial literacy impacts social policy documentation, including policies attempting to implement anti-racism principles.

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Race, Welfare, and COVID-19

The new book chapter, ‘Critical Race Studies and Intersectionality Responses to COVID-19,’ presents a case study of how the welfare state exercises multiple domains of power to maintain racial inequality, even during the public health crisis of COVID-19. Read the abstract and an excerpt below.

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Enhancing Recruitment of Women

Learn about how applied social science was used in a state project to increase the number of girls and women in trades.

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Messages to Change Behaviour

Here are some tips on how to send effective SMS campaigns.

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