Designing Effective Forms and Webpages
Programs and services can improve the customer experience by simplifying registration processes, and making webpages easier to navigate.
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Programs and services can improve the customer experience by simplifying registration processes, and making webpages easier to navigate.
Continue reading “Designing Effective Forms and Webpages”
Employment services often struggle to appeal to their intended clientele. Sending effective messages can increase sign-up. Messages should emphasise the ease, benefits, and comparative outcome of services.
Continue reading “Promoting Employment Services”
Social science enhances how people respond to cyber security threats, by helping individuals overcome the biases exploited in cyber attacks. A novel approach to cyber security training increases staff self-efficacy when responding to malicious messages.
Continue reading “Boosting Cyber Security”

A quick update on another recent event: I gave a talk at Readify for International Women’s Day.
Continue reading “International Women’s Day 2018”
Last weekend, I gave a talk on “Ending Sexual Harassment in Science, Technology and Maths (STEM) and Academia,” at Kiwi Foo, in Auckland, New Zealand. The discussion was really wonderful, with many thoughful stories shared about experiences of harassment and how to take collective action. In particular, we talked about how men can be better allies to women and femmes.
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Social science offers sophisticated methods for governments to better understand social media. Social scientists are using established research techniques to improve meaningful collection of social data via social media.
Continue reading “Improving Management of Social Media”
My panel talk on intersectionality for the Tech Inclusion Melbourne conference was really fun, with excellent co-panellists, UX Lead for ANZ, Cory-Ann Joseph, and UX Designer for the REA Group, Danya Azzopardi.
Continue reading “Inclusion in the Technology Sector”I’ll be speaking on a panel at the first Tech Inclusion conference in Australia, in Melbourne, on 13 February 2018. Continue reading Tech Inclusion Melbourne
A study published in Media Psychology shows that Korean people tend to be more motivated to change the look and sound of their mobile phones than people in the USA.
Continue reading “Bling on Phones and Identity”Western societies have dramatically changed the way we see ageing. Getting older once meant prestige: a special status and social influence within a community. This has declined in modern times, as societies became increasingly obsessed with youth. As advanced societies face an increasingly older age structure, we have started to look for social policy solutions to improve “positive ageing.”
Continue reading “Ageing Positively: How Technology Can Help”