Young Black woman scrolling on her phone

Designing Effective Forms and Webpages

Programs and services can improve the customer experience by simplifying registration processes, and making webpages easier to navigate.

  • Young Black woman scrolling on her phone. Title reads: Designing Effective Forms and Webpages
  • Diverse people line up at a registration desk. On the side, a Black woman's hands scroll on a phone. Title reads: improving customer experience.
  • A Black woman with curly blonde hair reads her mobile phone outdoors against a white wall. On the side, is the mock up of a website. Title reads: barriers to action
  • Asian people seated on public transport scroll and watch their phones. Title reads: evaluation and analysis
  • An Asian man wearing a face mask reads his phone on the street beside his motorbike. On the side a while person's hands hold a phone with a large tick on the screen. Title reads: Simplify forms
  • A white older man in a hat and jacket writes on his phone outdoors. Two young white women are smiling while looking at one of their phones, in a cafe. Title reads: enhance webpages
  • A transparent picture of a plant on a desk behind glasses and a notebook. Title reads: how social science helped
Continue reading “Designing Effective Forms and Webpages”
Young male construction worker looks at his phone while holding a long pole. He wears a hardhat and hi-vis vest. A cement truck and mounds of dirt are in the background

Promoting Employment Services

Employment services often struggle to appeal to their intended clientele. Sending effective messages can increase sign-up. Messages should emphasise the ease, benefits, and comparative outcome of services.

  • A Latin American woman types on a keyboard
  • A group of white people wearing boiler helmets, hard hats, and goggles stand at a workbench
  • An older man's hand signs a paper
  • An older white man and a younger white woman wearing boiler suits smile at each other
  • Two Filipina women smile while holding a book and laptop
  • A South Asian man wearing a hi-vis vest and hard hat writes on a clipboard
  • An Aboriginal woman smiles while writing on her phone outdoors
  • Two Asian men look at a phone as they walk outdoors
  • An Asian man looks at his phone at a construction site
Continue reading “Promoting Employment Services”

Boosting Cyber Security

Social science enhances how people respond to cyber security threats, by helping individuals overcome the biases exploited in cyber attacks. A novel approach to cyber security training increases staff self-efficacy when responding to malicious messages.

Continue reading “Boosting Cyber Security”

International Women’s Day 2018

1 Castlereagh offices is a tall, modern-looking building

A quick update on another recent event: I gave a talk at Readify for International Women’s Day.

Continue reading “International Women’s Day 2018”
Stop sign

Ending Sexual Harassment

Last weekend, I gave a talk on “Ending Sexual Harassment in Science, Technology and Maths (STEM) and Academia,” at Kiwi Foo, in Auckland, New Zealand. The discussion was really wonderful, with many thoughful stories shared about experiences of harassment and how to take collective action. In particular, we talked about how men can be better allies to women and femmes.

Continue reading “Ending Sexual Harassment”
Neon sign showing a speech bubble sign with a love heart and the number zero

Improving Management of Social Media

Social science offers sophisticated methods for governments to better understand social media. Social scientists are using established research techniques to improve meaningful collection of social data via social media.

Continue reading “Improving Management of Social Media”
Black woman's hands are typing on a laptop. She sits on the ground surrounded by books

Inclusion in the Technology Sector

My panel talk on intersectionality for the Tech Inclusion Melbourne conference was really fun, with excellent co-panellists, UX Lead for ANZ, Cory-Ann Joseph, and UX Designer for the REA Group, Danya Azzopardi.

Continue reading “Inclusion in the Technology Sector”

Bling on Phones and Identity

A study published in Media Psychology shows that Korean people tend to be more motivated to change the look and sound of their mobile phones than people in the USA.

Continue reading “Bling on Phones and Identity”

Ageing Positively: How Technology Can Help

Western societies have dramatically changed the way we see ageing. Getting older once meant prestige: a special status and social influence within a community. This has declined in modern times, as societies became increasingly obsessed with youth. As advanced societies face an increasingly older age structure, we have started to look for social policy solutions to improve “positive ageing.”

Continue reading “Ageing Positively: How Technology Can Help”