How to Improve Record-Keeping

Organisations can improve their record-keeping by adopting a systematic approach, and using techniques developed through social science research. Discover tips for small businesses and not-for-profit organisations on how to document important decisions, understanding legal obligations, and keeping records safe.

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Encouraging Referrals

This post provides tips for improving public health communications. I show examples from studies that encouraged doctors to comply with health guidelines. I discuss a case study of a health organisation that sought to increase patient referrals to a free treatment program.

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A young Asian girl is reading a magazine

Reaching Your Audience

I reflect on how to tell a good story that takes into consideration different social groups, inequity, and power relations. I also provide tips about how to measure the impact of a good story.

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How to Improve Services for Vulnerable Clients

Governments and companies provide a range of free services to improve the lives of vulnerable clients, yet few people take these up. Below is an overview of why this happens and how to improve take-up of life-saving services.  

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Race, Welfare, and COVID-19

The new book chapter, ‘Critical Race Studies and Intersectionality Responses to COVID-19,’ presents a case study of how the welfare state exercises multiple domains of power to maintain racial inequality, even during the public health crisis of COVID-19. Read the abstract and an excerpt below.

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Public Health Compliance

Most public health programs focus on educating the public, but this doesn’t always lead to behavioural change. In order to encourage change, this information should focus on short, clear messaging about what people need to do on the spot (call to action).

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A red door with letterbox, Sign above says "Private"

Surveys and Data Privacy

A whirlwind on community leaders, procurement and data privacy.

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Poster with drawings of an elderly couple using wifi to communicate with another younger couple. Title says: "Self isolate to help stop the spread."

Community Communications

Today was productive. I completed our presentation on how to use behavioural science to improve communications with local communities. This will be presented by our partners at a workshop on Monday. I’m attending to observe discussions.

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People in face masks line up in a large park

Vaccination Research

Today I look at my personal research, creating a competition to promote our training game, and using behavioural science to improve public health communications.

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A sunny day. People walk across Circular Quay park. An inflatable tiger is lying down. Tall buildings of Sydney CBD in the far background

Work-Life Balance

Last year, I did near daily updates about what it’s like working as an applied sociologist. I wanted to promote more awareness about our careers beyond academia. I stopped doing the regular diary in October, except for the odd check-in. Here’s what I’ve been up to, along with reflections on work-life balance.

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