Social policy makers need ongoing research into the social behaviour of crowds. This is partly about urban planning, such as management of landscapes, improving infrastructure, decreasing traffic congestion and so on. Governments also need to understand crowd behaviour because local communities need to improve social service delivery.
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On Sociology at Work, a not-for-profit that I run, Scott Burrows writes about his work addressing youth unemployment in picturesque Illawara, in regional New South Wales, Australia. Scott works a sociologist and research consultant for private industry.
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Societies make many negative assumptions about the types of young people who are forced into criminal activity, and why this might occur. Yet, as Sociology professor Randy Blazak points out, youth voices are often missing from these discussions. Professor Blazak talks about the problem of labelling at-risk youth “gang members.” He notes that not listening to these youth’s experiences can become a “self-fulling prophecy.” He explains: “People don’t get better when you focus on the bad stuff.” In sociology, we know this as labelling theory.
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Social Science Insights 