Action research is a methodology where researchers consult with communities in a more inclusive way, by listening to their concerns directly, rather than simply relying on government and agency directives. Action research also involves community members and stakeholders in all steps of the research process, from the types of questions asked and the way in which the issues are investigated.Continue reading “How Action Research Can Strengthen Community Services”
There are 925 train stations in Australia but 1 in 4 can’t be accessed without assistance, plus a further 179 stations have other accessibility issues.Continue reading “Accessible Train Stations”
Research shows many people have trouble noticing rubbish, even when it is prominent. Convenience of public bins, as well as reminding people about social norms, public funding , and novelty of design decreases littering.Continue reading “Behavioural Science of a Smart Bin”
Below is an example of how social norms can encourage a change toward a desired behaviour. A sign at Martin Place station, in Sydney, reminds people: ‘Some reasons for needing a seat are harder to spot than others.’ This is known as behavioural insights – the use of behavioural and social sciences like psychology, economics, anthropology and sociology for social policy and services.Continue reading “Using social norms on public transport”
Reducing reoffending is a state priority in New South Wales. New sentencing reforms will increase referrals to behaviour change programs or other support services for people who are at high-risk of reoffending. Yet non-mandatory programs can often have low participation rates, particularly when programs are new.Continue reading “How to improve justice programs”
Flood-related fatalities have been an ongoing problem in Australia since the early 1900s. This post reflects how our team worked through this behavioural issue, and brainstormed problems, during a recent masterclass we ran with NSW State Emergency Service (NSW SES).Continue reading “Emergency decision-making”
Half of all Indigenous people (46%) and one-third of migrants (33%) experience racism in public, yet few people intervene.Continue reading “Overcoming bystander bias”
First day of the Behavioural Exchange conference! My favourite session was on using behavioural science to improve educational outcomes of disadvantaged youth.Continue reading “Using behavioural science to improve education”
Our new research shows apprentices who cancel their employment contracts do so because they often feel they are subjected to tough working conditions for little pay (undertaking menial, repetitive tasks and long hours), receiving little guidance about their progress on the job. How can behavioural science help?Continue reading “Education and training”
In a previous post, I explained how social science helps local governments implement public health planning and programs. This time, I’ll provide some specific examples about how social science addresses issues of social inclusion for vulnerable and marginalised community groups.
Previously, I described how, in the context of health, social inclusion is about ensuring everyone in the community has access and can fully participate in health services. Social science is used to shape policies, community programs and health services for minority and special needs groups. This includes people of different cultures and different family types, addressing disability and socio-economic issues.
Local councils often have terrific health education and community wellbeing programs, but minority groups may not know where to find information due to their socio-economic and educational background. For example, research shows that a significant proportion of elderly people (54%) do not use the internet, and still prefer to talk on the phone rather than use the internet to find information, yet many local councils have most of their services advertised on their websites.