Psychologists find that experiencing rudeness at work from customers and colleagues increases absenteeism and decreases sales performance. That doesn’t mean that managers can’t step in and improve things. On my blog, I show how social science promotes active management of client and co-worker relations to improve civil interactions and healthy workplaces.
Read more: http://buff.ly/1A2wPuo #psychology #socialscience
Social Science Insights 
We who choose to lead because management’s inability to do so by
their superiors,there is no easy way around.No classes,inservice or speeches.
We who choose to lead because management’s inability to do so by
their superiors,there is no easy way around.No classes,inservice or speeches.